Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Sheet Metal Damage
If the vehicle is damaged and requires sheet metal repair or replacement, make
sure the body repair shop applies anti-corrosion material to parts repaired or replaced
to restore corrosion protection ...
Automatic Operation, If Equipped
AUTO: Press the air delivery mode button until this setting is selected to control
the inside temperature, air delivery, and fan speed. AUTO appears in the display
when automatic operation is active ...
Fuel
Use of the recommended fuel is an important part of the proper maintenance of
this vehicle. To help keep the engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline a ...






