Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Intelligent Key operating range
The Intelligent Key functions can only be
used when the Intelligent Key is within the
specified operating range from the request
switch 1 .
When the Intelligent Key battery is discharged
o ...
Airbag System Check
The airbag system does not need regularly scheduled maintenance or replacement.
Make sure the airbag readiness light is working.
See Airbag Readiness Light for more information.
Notice: If a ...
Driving on Grades
Reduce speed and shift to a lower gear before starting down a long or steep downgrade.
If the transmission is not shifted down, the brakes might get hot and no longer
work well.
Vehicles can tow in ...
