Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Points of interest (POI)
After selecting Points of interest from the menu, touch Name to input the POI
name, for example, Gasoline to display fuel stations on the map, or touch List for
a list of POIs. Alternatively, choo ...
Engine Cooling System Messages
ENGINE HOT A/C (Air Conditioning) OFF
This message displays when the engine coolant becomes hotter than the normal
operating temperature.
See Engine Coolant Temperature Gauge . To avoid added stra ...
Map Database Information
Use the Map Database Information/ Remove Map Data screen button to view the coverage
areas of the map database or to replace the map database.
1. Press the Map Database Information/Remove Map Data ...






