Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Entry Lighting
The vehicle has an illuminated entry feature.
When the doors are opened, the dome lamps will come on if the dome override button
is in the extended position. If the dome override button is pressed i ...
Automatic Level Control
The automatic level control rear suspension is available on light-duty vehicles
and comes as a part of the Continuous Damping Control (CDC) suspension, if equipped.
This type of level control is ful ...
Fog Lamps
Use the fog lamps for better vision in foggy or misty conditions.
The fog lamps button is on the exterior lamps control to the left of the steering
column.
► (Fog Lamps): Press the exterior ...






