Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
► Turn the SmartKey to position 2 in the
ignition lock.
...
General Towing Information
Only use towing equipment that has been designed for the vehicle. Contact your
dealer or trailering dealer for assistance with preparing the vehicle for towing
a trailer. See the following trailer t ...
Folding the seats up/down (3rd row ofseats)
The 3rd row of seats consists of two
electrically foldable individual seats, which
can be lowered into the cargo compartment.
If the seat is not correctly locked in position,
the display message ...
