Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Replacing Safety Belt System Parts after a Crash
WARNING
A crash can damage the safety belt system in the vehicle.
► damaged safety belt system may not properly protect the person using it, resulting
in serious injury or even death in a cr ...
Off-road recovery
If the right side or left side wheels
unintentionally leave the road surface,
maintain control of the vehicle by following
the procedure below. Please note that this
procedure is only a genera ...
Installing child restraint LATCH
lower anchor attachments
LATCH webbing-mounted attachment
LATCH compatible child restraints include
two rigid or webbing-mounted attachments
that can be connected to anchors located
at certain seating positions in ...






