Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
CD Messages
Optical Error: The disc was inserted upside down.
Disk Read Error: A disc was inserted with an invalid or unknown format.
Player Error: There are disc LOAD or disc EJECT problems.
► It is ver ...
Buying New Tires
GM has developed and matched specific tires for the vehicle. The original equipment
tires installed were designed to meet General Motors Tire Performance Criteria Specification
(TPC Spec) system r ...
How to use INFO button
The display screen shows vehicle and
navigation information for your convenience.
The information shown on the screen
should be a guide to determine the
condition of the vehicle. See the follo ...






