Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Setting the side air vents
► To open/close: turn thumbwheel 3 to the
left or right.
Side window defroster vent 1 is never
completely shut, even if side air vent 2 is
shut. ...
Event Data Recorders (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a ...
Ascending steep slopes
When ascending steep slopes with HDC selected, the vehicle will allow full control
to the driver in the normal manner. If HDC is switched off, the maximum vehicle
speed will be limited to allow mo ...






