Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Attaching the front towing eye
The front towing point is located behind a removable cover in the lower front
bumper.
1. Rotate each of the fasteners 90 degrees counter-clockwise with a coin (or
similar).
2. To remove the co ...
Engine Power Mes
ENGINE POWER IS REDUCED
This message displays and a chime sounds when the cooling system temperature
gets too hot and the engine further enters the engine coolant protection mode.
See Engine Overh ...
Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like situations, such as an airbag deployment
or hitting a road obstacle, dat ...






