Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Symbols
The navigation system may have a feature that allows for viewing parking assist
symbols on the navigation screen while using the RVC. The Ultrasonic Rear Park Assist
(URPA) system must not be disabl ...
Heated Rear Seats
WARNING
If you cannot feel temperature change or pain to the skin, the seat heater may
cause burns even at low temperatures. See the Warning under Heated and Ventilated
Front Seats .
T ...
Universal Remote System Programming
Vehicles with the Universal Remote System will have these buttons located in
the headliner.
This system provides a way to replace up to three remote control transmitters
used to activate devices ...






