Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Compass
Your vehicle may have a compass in the Driver Information Center (DIC). See Driver
Information Center (DIC) for more information about the DIC.
Compass Zone
The zone is set to zone eight upo ...
Distance control assist operation
Always pay attention to the operation of
the vehicle and be ready to manually
decelerate to maintain the proper following
distance. The Distance Control Assist (DCA)
system may not be able t ...
Rear Side Window Antenna
The AM-FM antenna is located in the passenger rear side windows. Make sure the
inside surfaces of the rear side windows are not scratched and that the lines on
the glass are not damaged. If the insi ...
