Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
When to Check Lubricant
It is not necessary to regularly check rear axle fluid unless there is a leak
suspected or an unusual noise is heard. A fluid loss could indicate a problem. Have
it inspected and repaired.
All axle ...
Ultrasonic Parking Assist
If available, Ultrasonic Rear Parking Assist (URPA) uses sensors on the rear
bumper to detect objects while parking the vehicle. It operates at speeds less than
8 km/h (5 mph).
URPA uses audible ...
Service Vehicle Messages
SERVICE A/C (Air Conditioning) SYSTEM
This message displays when the electronic sensors that control the air conditioning
and heating systems are no longer working.
Have the climate control system ...






