Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
General information
WARNING
All categories of messages contain important information which should be taken
note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized
M ...
Tow mode
The TOW MODE should be used when
pulling a heavy trailer or hauling a heavy
load. Driving the vehicle in the TOW MODE
with no trailer/load or light trailer/light
load will not cause any dama ...
Wheel Alignment and Tire Balance
The tires and wheels were aligned and balanced at the factory to provide the
longest tire life and best overall performance. Adjustments to wheel alignment and
tire balancing will not be necessary o ...






