Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Parking brake break-in
Break in the parking brake shoes whenever
the stopping effect of the parking brake is
weakened or whenever the parking brake
shoes and/or drums/rotors are replaced,
in order to assure the best ...
Change of address or ownership
In the event of a change of address, please
send us the "Change of Address Notice" found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assista ...
Glass
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is
normal for glass to become coated with a
film after the vehicle is parked in the hot
sun. Glass cleaner and a sof ...






