Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Audio operation precautions
Radio
Push the ignition switch to the ACC or ON
position and push the radio band select
button to turn on the radio. If you listen to
the radio with the engine not running, the
ignition switc ...
General notes
The LOW RANGE off-road gear assists you in
driving off-road and when fording. When LOW
RANGE is engaged, the engine’s performance
characteristics and the gearshifting
characteristics of the auto ...
Pre-crash seat belts with comfort function (if so equipped for front seats)
The pre-crash seat belt tightens the seat
belt with a motor to help restrain front seat
occupants. This helps reduce the risk of
injury in a collision.
The motor retracts the seat belt under t ...






