Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Problems with the occupant classification system
WARNING
If the indicator lamp
illuminates and remains illuminated when the weight of a
typical adult or someone larger than a small individual has been detected on the
passenger s ...
Roadside Assistance Program (Mexico)
As a new owner, your vehicle is automatically enrolled in the Roadside Assistance
program.
The services are available at no cost under the terms and conditions of the program.
The Roadside Assist ...
Event Data Recorders (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a ...






