Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Folding the Seatback
To fold the seatback:
1. Open the liftgate to access the controls for the seat.
2. Remove all items on the seat cushion.
Notice: Folding a rear seat with the safety belts still fastened may cause d ...
Format
The radio can play.mp3 or .wma files recorded onto a CD-R or CD-RW disc.
The USB port can play.mp3 and .wma files that are stored on a USB storage device
as well as AAC files stored on an iPod. ...
Head Restraints
The vehicle's front seats have adjustable head restraints in the outboard seating
positions.
WARNING
With head restraints that are not installed and adjusted properly, there is a
greater cha ...






