Cadillac Escalade: Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service (U.S. and Canada)

U.S.: 1-800-224-1400

Canada: 1-800-882-1112.

Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.

Service is available 24 hours a day, 365 days a year.

GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle, such as hand controls or a wheelchair/ scooter lift fo ...

Calling for Service
When calling Roadside Service, have the following information ready: Your name, home address, and home telephone number. Telephone number of your location. Location of the vehicle. Model, ye ...

See also:

Lift gate release lever
If the lift gate cannot be opened with the door lock switch due to a discharged battery, follow these steps. 1. Remove the cover A inside of the lift gate using a suitable tool. 2. Move th ...

Switching on the ignition
To turn on the ignition without starting the engine. Ensure the brake pedal is not depressed, and with a valid Smart Key present in the vehicle, press the START/STOP button and hold until the warn ...

Automatic Door Locks
The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver Information Center (DIC). See Vehicle Personalization   for more information on DIC p ...