Cadillac Escalade: Roadside Service (U.S. and Canada)
U.S.: 1-800-224-1400
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
- Calling for Service
- Coverage
- Cadillac Owner Privileges™
- Cadillac Technician Roadside Service (U.S. Only)
- Services Not Included in Roadside Service
- Services Specific to Canadian-Purchased Vehicles
GM Mobility Reimbursement Program (U.S. and Canada)
This program is available to qualified applicants for cost reimbursement of eligible
aftermarket adaptive equipment required for the vehicle, such as hand controls or
a wheelchair/ scooter lift fo ...
Calling for Service
When calling Roadside Service, have the following information ready:
Your name, home address, and home telephone number.
Telephone number of your location.
Location of the vehicle.
Model, ye ...
See also:
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course. For
example, a tire graded 150 wou ...
Audio/Video (A/V) Jacks
Yellow: Video Input
White: Left Audio Input
Red: Right Audio Input
The A/V jacks, located on the rear of the floor console, allow audio or video
signals to be connected from an auxiliary device ...
Temperature A, B and C
The temperature grades A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a ...






