Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Playing an MP3/WMA CD-R or CD-RW Disc
    The radio has the capability of playing an MP3/WMA CD-R or CD-RW disc. For more information on how to play an MP3/WMA CD-R or CD-RW disc, see MP3 (Radio with CD/USB)  or MP3 (Radio with CD/DV ...

    How to adjust the screen view
    To adjust the Display ON/OFF, Brightness, Tint, Color, Contrast and Black Level of the Around View Monitor, push the SETTING button with the Around View Monitor on, select the item key and adj ...

    Loading tips
    ► The GVW must not exceed GVWR or GAWR as specified on the F.M.V. S.S./C.M.V.S.S. certification label. ► Do not load the front and rear axle to the GAWR. Doing so will exceed the ...