Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Glove box
    WARNING Keep glove box lid closed while driving to help prevent injury in an accident or a sudden stop. To open the glove box, pull the handle1 . To close, push the lid in until the lock ...

    Folding the rear bench seat back
    ► Pull release catch 3 upwards. ► Fold backrest 2 backwards until it engages, making sure not to trap the seat belts while doing so. ► Fold seat cushion 1 backwards and push u ...

    Glove Box
    Pull the bottom of the glove box handle upward to open it. Use the key to lock and unlock the glove box. ...