Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Hazard warning flasher switch
    Push the switch on to warn other drivers when you must stop or park under emergency conditions. All turn signal lights will flash. WARNING ► If stopping for an emergency, be sure to ...

    Returning the Seat to the Sitting Position
    To return the seat to the sitting position from the tumbled position: 1. Pull the seat down until it latches to the floor. The seatback cannot be raised if the seat is not latched to the floor. ...

    Meters and gauges
    1. Tachometer 2. Warning/Indicator lights 3. Speedometer 4. Engine coolant temperature gauge 5. Voltmeter 6. Dot matrix liquid crystal display/ Odometer/twin trip odometer 7. Engine oi ...