Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Towing a trailer
    WARNING Overloading or improper loading of a trailer and its cargo can adversely affect vehicle handling, braking and performance and may lead to accidents. CAUTION ► Do not tow a ...

    Roller sunblind, rear panorama roof
    The rear panorama roof roller sunblind protects the vehicle occupants in the third row of seats from direct sunlight. You can open/close the roller sunblind by hand. Always guide the roller ...

    Correct driver's seat position
    Observe the safety guidelines on seat adjustment. ► Check whether you have adjusted seat 3 properly. Electrical seat adjustment When adjusting the seat, make sure: • you are as far ...