Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Doors
    WARNING ► Always have the doors locked while driving. Along with the use of seat belts, this provides greater safety in the event of an accident by helping to prevent persons from bei ...

    Trailer power supply
    The trailer power socket of your vehicle is designed for connecting the 7-pin connector supplied as part of the Mercedes-Benzapproved trailer coupling. Depending on your trailer, you may need an ...

    Adjusting the four-way lumbarsupport
    You can adjust the contour of the driver's seat backrests individually to provide optimum support for your back. 1 To raise the backrest contour 2 To soften the backrest contour 3 To lower the ...