Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    System settings
    • Button feedback: Soft key confirmation tone on or off. • Clock adjust: Select 12 and 24 hour clock. Use the arrow soft keys to alter the time. Select Date to change the date, or to alter ...

    Fuel-filler cap
    WARNING ► Gasoline is extremely flammable and highly explosive under certain conditions. You could be burned or seriously injured if it is misused or mishandled. Always stop engine an ...

    Windshield Replacement
    The vehicle is equipped with an acoustic windshield. If you ever have to have the windshield replaced be sure to get an acoustic windshield so you will continue to have the benefits an acoustic wi ...