Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Rear Seat Audio (RSA) System
    Vehicles with this feature allow the rear seat passengers to listen to and control any of the music sources: radio, CD, DVD, or other auxiliary sources. The rear seat passengers can control the same ...

    Vanity mirror in the sun visor
    Mirror light 1 only functions if the sun visor is clipped into retainer 2 and mirror cover 5 has been folded up. ...

    Adjusting the steering wheelmanually
    This function is only available in vehicles in the USA. 1 Release handle 2 To adjust the steering wheel height 3 To adjust the steering wheel position (fore-and-aft adjustment) ► Pull ...