Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Electric parking brake (EPB)
    WARNING Do not rely on the parking brake to hold the vehicle stationary if the brake warning lamp is illuminated or the EPB warning lamp is flashing. Seek qualified assistance urgently. ...

    Headlamp cleaning system
    The headlamps are cleaned automatically if the "Wipe with washer fluid" function is operated five times while the lights are on and the engine is running. When you switch off the ignitio ...

    Uniform tire quality grading
    Quality grades can be found where applicable on the tire sidewall between the tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A. In addition to the mar ...