Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Maximum tire pressure
    WARNING   Never exceed the maximum tire inflation pressure. Follow recommended tire inflation pressures. Do not underinflate tires. Underinflated tires wear excessively and/or unevenly, ...

    Programming the integrated garagedoor opener on the rear-view mirror
    Programming WARNING   Only press the transmitter button on the integrated garage door opener if there are no persons or objects present within the sweep of the garage door. People could ...

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...