Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Rear Wiper Blade Replacement
    1. Lift the wiper blade assembly up and out of the park rest position. 2. Pull the wiper blade assembly away from the backglass. The backglass wiper blade will not lock in a vertical position, so ...

    Using the Tire Sealant and Compressor Kit without Sealant to Inflate a Tire (Not Punctured)
    To use the air compressor to inflate a tire with air only and not sealant: If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place. Turn on the hazard warning f ...

    DEF
    Important notes on use To function properly, BlueTEC exhaust gas aftertreatment must be operated with the reducing agent DEF. Adding DEF is one of the tasks performed during maintenance. Under no ...