Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Reclining Seatbacks (Bucket Seats Only)
    On vehicles with second row bucket seats, the seatbacks can be reclined. To recline the seatback: 1. Lift the lever on the outboard side of the seat. 2. Move the seatback to the desired position, ...

    Removing spots
    Remove tar and oil spots, industrial dust, insects, and tree sap as quickly as possible from the paint surface to avoid lasting damage or staining. Special cleaning products are available at a ...

    Automatic Level Control
    The automatic level control rear suspension is available on light-duty vehicles and comes as a part of the Continuous Damping Control (CDC) suspension, if equipped. This type of level control is ful ...