Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Tire Designations
    Tire Size The example shows a typical passenger vehicle tire size. Passenger (P-Metric) Tire (A) Passenger (P-Metric) Tire: The United States version of a metric tire sizing system. The letter P ...

    Brake (amber)
    USA.   Canada.   Illuminates briefly as a bulb check when the ignition is switched on. If the lamp illuminates after starting the engine or while driving, suspect worn brake pads ...

    Intelligent Key battery replacement
    CAUTION Be careful not to allow children to swallow the battery and removed parts. Replace the battery as follows: 1. Release the lock knob at the back of the Intelligent Key and remove t ...