Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Approach/departure angle
    1 Approach/departure angle, front 2 Approach/departure angle, rear • Comply with the rules for off-road driving. • Do not drive at an angle on slopes, inclines or gradients, but instead ...

    Setting the air distribution
    Air distribution settings Automatic climate control: the air distribution can be set individually for the driver's and front-passenger sides. Front control unit: Directs the airflow through the ...

    Uniform tire quality grading
    DOT (Department Of Transportation) Quality Grades: All passenger car tires must conform to federal safety requirements in addition to these grades. Quality grades can be found where applicable ...