Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Adjusting the seats in the second andthird rows
    Important safety notes WARNING   Never travel in a moving vehicle with the seat backrest in an excessively reclined position as this can be dangerous. You could slide under the seat bel ...

    Cleaning genuine wood and trimelements
    ► Wipe the wooden trim and trim pieces with a damp, lint-free cloth, e.g. a microfiber cloth. ► Heavy soiling: use car care and cleaning products recommended and approved by Mercede ...

    Engine coolant temperature gauge
    The gauge indicates the engine coolant temperature. The engine coolant temperature is within the normal range when the gauge needle points within the zone 1 shown in the illustration. The ...