Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Wood Panels
    Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Keep belts clean and dry. WARNING Do not bleach or dye safety belts. ...

    Important safety notes
    WARNING   Grains of sand, particles of dirt and other abrasive materials can enter the brake system. This can lead to excessive wear and unpredictable braking efficiency. After the bra ...

    Restarting the tire pressure monitor
    WARNING   It is the driver's responsibility to set the tire pressure to the recommended cold tire pressure. Underinflated tires affect the ability to steer or brake the vehicle. You migh ...