Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Map Adjustments
    The system lets you adjust the scale of view on the map. Also, as you drive, the map scrolls automatically based on the direction of travel. ...

    Questions and Answers About Safety Belts
    Q: Will I be trapped in the vehicle after a crash if I am wearing a safety belt? A: You could be— whether you are wearing a safety belt or not. Your chance of being conscious during and after a cr ...

    Turn signal switch
    1 Turn signal Move the lever up or down to signal the turning direction. When the turn is completed, the turn signals cancel automatically. 2 Lane change signal To indicate a lane change, ...