Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Front head restraints
    WARNING Head restraints are designed to support the head not the back of the neck. The head restraint must be positioned correctly to restrain rearward movement of the head in a collision. ...

    Information on differential anddifferential locks
    When the vehicle drives around a corner, the wheels on the outside of the bend must cover a greater distance and must therefore turn more rapidly than the wheels on the inside. The differential, ...

    Hints on driving with ACC
    The system acts by regulating the speed of the vehicle, using engine control and the brakes. Gear changes may occur in response to deceleration or acceleration while in ACC. ACC is not a collisio ...