Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Driving on a Route
    When driving on a routed destination, the map screen automatically displays the next maneuver. The pop-up displays the next maneuver direction and the distance from it. When approximately 400 m ...

    Cleaning the Mirror
    Do not spray glass cleaner directly on the mirror. Use a soft towel dampened with water. ...

    Changing a flat tire
    If you have a flat tire, follow the instructions below. Stopping the vehicle 1. Safely move the vehicle off the road and away from traffic. 2. Turn on the hazard warning flashers. 3. Park on ...