Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Safety in the garage
    WARNING If the vehicle has been driven recently, do not touch the engine, exhaust and cooling system components until the engine has cooled. Never leave the engine running when the vehicle is ...

    Operation
    1 Left-hand standing lamps 2 Right-hand standing lamps 3 Lights off/daytime running lamps 4 Automatic headlamp mode/daytime running lamps 5 Parking lamps, license plate and instrument cluster ...

    Topping up the dynamic response fluid
    NOTICE Dynamic response fluid will damage painted surfaces. Soak up any spillage with an absorbent cloth immediately and wash the area with a mixture of car shampoo and water. Do not fill t ...