Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Locking with power door lock switch
    Operating the power door lock switch will lock or unlock all the doors. The switches are located on the driver’s and front passenger’s door armrests. To lock the doors, push the power do ...

    Precautions on supplemental restraint system
    This Supplemental Restraint System (SRS) section contains important information concerning the following systems. ► Driver and passenger supplemental front-impact air bag (INFINITI Advanc ...

    Removing the Spare Tire and Tools
    The equipment needed to change a flat tire is stored under the storage tray, located on the driver side trim panel, over the rear wheelhouse. Regular Wheelbase Shown, Extended Wheelbase Similar. ...