Cadillac Escalade: Calling for Service - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Calling for Service

When calling Roadside Service, have the following information ready:

  • Your name, home address, and home telephone number.
  • Telephone number of your location.
  • Location of the vehicle.
  • Model, year, color, and license plate number of the vehicle.
  • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle.
  • Description of the problem.
    Roadside Service (U.S. and Canada)
    U.S.: 1-800-224-1400 Canada: 1-800-882-1112. Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438. Service is available 24 hours a day, 365 days a year. ...

    Coverage
    Services are provided up to 5 years/ 160 000 km (100,000 mi), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission f ...

    See also:

    Exterior rear
    1. Fuel-filler door (P.3-23) — Fuel recommendation (P.9-4) 2. Antenna (P.4-80) 3. Rear combination light (bulb replacement) (P.8-27) 4. Rear window defroster (P.2-36) 5. Satellite ante ...

    Vehicle-to-vehicle distance control mode operation
    Always pay attention to the operation of the vehicle and be ready to manually control the proper following distance. The vehicle-to-vehicle distance control mode of the Intelligent Cruise Co ...

    Displays and controls
    1 Speedometer with segments 2 Adjusts the instrument cluster lighting: dimmer 3 Reset button 4 Adjusts the instrument cluster lighting: brighter 5 Tachometer 6 Fuel gauge 7 Multifunction ...