Cadillac Escalade: Cadillac Technician Roadside Service (U.S. Only) - Roadside Service (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Cadillac Technician Roadside Service (U.S. Only)

Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner in the United States with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service.

A dealer technician will travel to your location within a 30 mile radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership.

Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs.

    Cadillac Owner Privileges™
    Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service to unlock the vehicle if you are locked out. A remote unlock ...

    Services Not Included in Roadside Service
    Impound towing caused by violation of any laws. Legal fines. Mounting, dismounting, or changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a ...

    See also:

    Antifreeze
    In the winter when it is anticipated that the outside temperature will drop below 328F (08C), check antifreeze to assure proper winter protection. For additional information, see “Engine coo ...

    Raising the vehicle
    WARNING   When jacking up the vehicle, only use the jack which has been specifically approved by Mercedes-Benz for your vehicle. The jack is designed exclusively for jacking up the vehi ...

    Using the USB Port
    For vehicles with a USB port, the connector is located in the instrument panel storage area. See Instrument Panel Storage  for more information. Radios with a USB port can control a USB stora ...