Cadillac Escalade: Scheduling Service Appointments (U.S. and Canada)
When the vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising the service consultant of your transportation needs, your dealer can help minimize your inconvenience.
If the vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety related. If it is, please call your dealership, let them know this, and ask for instructions.
If your dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for same-day repair.
Contacting Roadside Assistance
Roadside Assistance services are of no cost to you and available 24 hours a day, 365 days a year. Costs are only incurred in situations that exceed the limits of the program, some of which are liste ...Courtesy Transportation Program (U.S. and Canada)
To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper-to-Bumper (Base Warranty Co ...See also:
Engine Overheating
The vehicle has several indicators to warn of engine overheating.
There is a coolant temperature gauge on your vehicle's instrument panel. See
Engine Coolant Temperature Gauge .
In additi ...
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer Assis ...
Distance warning function (vehicleswith DISTRONIC)
This function provides a warning from a speed
of approximately 20 mph(30 km/h), if:
• for a period of several seconds, the
distance to the vehicle in front is too short
for the speed at which yo ...