Cadillac Escalade: Roadside Service - Performance and Maintenance - In Brief - Cadillac Escalade Owner's ManualCadillac Escalade: Roadside Service

U.S.: 1-800-224-1400

Canada: 1-800-882-1112

TTY Users (U.S. only): 1-888-889-2438

Mexico: 01-800-466-0805

As the owner of a new Cadillac, you are automatically enrolled in the Roadside Service program.

See Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Roadside Service and OnStar (U.S. and Canada)

If you have an active OnStar subscription, press the will be sent to an OnStar advisor who will assess your problem, contact Roadside button and the current GPS location will be sent to an OnStar advisor who will assess your problem, contact Roadside Service, and relay your exact location to get the help you need.

Online Owner Center (U.S. and Canada)

The Online Owner Center is a complimentary service that includes online service reminders, vehicle maintenance tips, online owner manual, special privileges, and more.

Sign up today at:

U.S.: cadillac.com

Click on “Owners,” then “Manage My Cadillac/Owners Login.”

Canada: cadillacowner.ca

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    OnStar®
    If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview  ...

    See also:

    Adaptive dynamics
    If the general warning lamp illuminates and the message ADAPTIVE DYNAMICS FAULT is displayed in the message center, some reduction in ride comfort may be experienced. If the fault persists, cons ...

    Compressed Audio or Mixed Mode Discs
    The radio can play discs that contain both uncompressed CD audio and MP3/WMA files. If both formats are on the disc, the radio plays both file formats in the order in which they were recorded to t ...

    Before Driving
    The RSE is designed for rear seat passengers only. The driver cannot safely view the video screen while driving and should not try to do so. In severe or extreme weather conditions, the RSE system ...