Cadillac Escalade: Reporting Safety Defects to the United States Government
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:
Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...See also:
Diagnostics
OnStar Vehicle Diagnostics will perform a vehicle check every month. It will
check the engine, transmission, antilock brakes, and major vehicle systems. It also
checks the tire pressures, if the veh ...
Controls (front touch screen)
WARNING
Do not adjust the touch screen controls, or allow the system to distract the
driver, while the vehicle is moving. Driver distraction can lead to accidents, causing
serious injury o ...
Head restraints
WARNING
Head restraints supplement the other vehicle
safety systems. They may provide additional
protection against injury in certain
rear end collisions. Adjust the head restraints
properl ...