Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    ACC malfunction
    If a fault occurs during operation of the system in cruise or follow modes, the ACC system will switch off and cannot be used until the fault is cleared. The message DRIVER INTERVENE appears brief ...

    Before changing a fuse
    ► Park the vehicle and apply the parking brake. ► Switch off all electrical consumers. ► Remove the SmartKey from the ignition lock. The fuses are located in various fuse boxes: ...

    Tool kit
    Note: Tool types and positions may vary from the illustrations. The tool kit is located under a panel set in the loadspace floor. Note: Take careful note of the stowage position for each tool, as ...