Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Seat belt locking mechanism
    The rear outer seat belts and front passenger seat belts have a locking mechanism which improves the retention of child seats. The procedure to install a child seat is as follows: 1. Place the ch ...

    Service messages
    Information on the type of service and service intervals (see separate Service Booklet). You can obtain further information from an authorized Mercedes-Benz Center or at http://www.mbusa.com (US ...

    Off-road recovery
    If the towing points are to be used for off-road recovery, it is essential that off-road driver training covering recovery techniques is undertaken. Further information on off-road driver training ...