Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Before driving off-road
    Before venturing off-road, it is absolutely essential that inexperienced drivers become fully familiar with the vehicle's controls. In particular, CommandShift™, Hill Descent Control (HDC) a ...

    DIRECT SELECT lever
    Overview of transmission positions The DIRECT SELECT lever is on the right of the steering column. P Park position with parking lock R Reverse gear N Neutral D Drive The DIRECT SELECT lever ...

    Heated steering wheel
    The heated steering wheel system is designed to operate only when the surface temperature of the steering wheel is below 688F (208C). Push the heated steering wheel switch to warm the stee ...