Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Important safety notes
    WARNING   If you tow the vehicle, you must use a rigid towing bar if: • the engine is not running. • there is a brake system malfunction. • there is a malfunction in the power ...

    Panic alarm
    ► To activate: press button 1 for at least one second. An alarm sounds and the exterior lighting flashes. ► To deactivate: press button 1 again. or ► Insert the SmartKe ...

    Returning the Seatback to the Upright Position
    To return the seatback to the upright position: 1. Open the liftgate to access the controls for the seat. 2. Raise the seatback to the upright position. WARNING If either seatback is not locke ...