Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Side lights (green)
    Illuminates when the side lights are switched on. ...

    Override feature for the rear sidewindows
    WARNING   When children ride on the vehicle's rear seats, activate the override switch. Otherwise, the children could be injured, e.g. by trapping themselves in the rear side window. ...

    Roadside Assistance button
    ► Open the stowage compartment under the armrest. ► Press and hold Roadside Assistance button 1 for more than two seconds. This initiates a call to the Mercedes-Benz Customer Assi ...