Cadillac Escalade: Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Reporting Safety Defects to the Canadian Government
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Limited.
Call Transport Canada at 1-800-333-0510 ...
See also:
Door locks/unlocks precaution
► Do not push the door handle request
switch with the Intelligent Key held in
your hand as illustrated. The close
distance to the door handle will cause
the Intelligent Key system to h ...
Customer Satisfaction Procedure (Mexico)
Did you get the Warranty Extension Plan? This plan is recommended by General
Motors to supplement the warranty included with the new vehicle purchase.
See your dealer for details.
Customer Assist ...
Tips and Troubleshooting
IR Sensor Inoperative: Check that the batteries are good in the remote control.
Check that the remote Control IR Sensor is not blocked. Aim the remote control toward
the IR Sensor being controlled. ...
