Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Distance Control Assist (DCA) system (if so equipped)
    The Distance Control Assist (DCA) system brakes and moves the accelerator pedal upward according to the distance from and the relative speed of the vehicle ahead to help assist the driver to m ...

    Total Weight on the Vehicle's Tires
    Be sure the vehicle's tires are inflated to the inflation pressures found on the Certification label on the driver door or see Vehicle Load Limits   for more information. Make sure not ...

    Language — English/Metric
    To change the language of the navigation screens or to change the navigation screens from English or metric, see Driver Information Center (DIC)   for more information. ...