Cadillac Escalade: Reporting Safety Defects to General Motors - Reporting Safety Defects - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

Call 1-800-458-8006, or write:

Cadillac Customer Assistance Center

Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169

In Canada, call 1-888-446-2000, or write:

Canadian Cadillac Customer Care Centre, Mail Code: CA1-163-005 General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

    Reporting Safety Defects to the Canadian Government
    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Limited. Call Transport Canada at 1-800-333-0510 ...

    See also:

    Hill descent
    With Hill Descent Control (HDC) selected in either automatic, Sport or CommandShift modes, a low gear will be selected and maintained to provide maximum engine braking. Should the gear lever be mo ...

    Passenger Sensing System
    The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other airbag is affected by the passenger sensing system. If the vehicl ...

    Seat belts
    The seat belts can be cleaned by wiping them with a sponge dampened in a mild soap solution. Allow the belts to dry completely before using them. See “Seat belts” in the “1. Safety — s ...