Cadillac Escalade: Map Data Updates
The navigation map database is stored on a compact flash card. It is usable only in this type of navigation system, and will not function in other electronic devices.
The map in the vehicle was installed by the factory and is the most up-to-date information available as the vehicle was produced. This map may have to be updated periodically, provided that the map information has changed. See your dealer for service.
Ordering Map Data Updates
The map database in the vehicle is the most up-to-date information available when the vehicle was produced. The map database is updated periodically, provided that the map information has changed.
United States and Canada
For any questions about the system or the update process, contact the GM Nav Disc Center toll-free phone number, 1-877-NAV-DISC (1-877-628-3472) or go to the center's website, www.gmnavdisc.com. For any updates or replacements, call the GM Nav Disc Center or order the new database online. Have the Vehicle Identification Number (VIN) available when ordering to ensure the correct and most up-to-date map database for the vehicle is sent. See “Vehicle Identification Number (VIN)” in the index of the vehicle owner manual for more information.
Mexico
For any questions about the operation of the navigation system or the update process, contact General Motors of Mexico, Customer Care Center Cadillac toll-free phone number, 01-800-466-0805 or write to cac.cadillac@gm.com. Have the Vehicle Identification Number (VIN) available when ordering to ensure the correct and most up-to-date DVD map disc for the vehicle is sent. See “Vehicle Identification Number (VIN)” in the Index of the vehicle owner manual for more information.
After receiving the updated map database, see your dealer for replacement.
If the System Needs Service
If the navigation system needs service and the steps listed here have been followed
but there are still problems, see your dealer for assistance. ...
Database Coverage Explanations
Coverage area depends upon the map detail available. Some areas have greater
map detail than others. The navigation system works only as well as the information
provided on the stored map data. See ...
See also:
Cargo Cover
For vehicles with a cargo cover, it can be used to cover items in the rear of
the vehicle. To install the cover, place the loops on each corner of the cover on
the four hooks in the rear of the ve ...
Collision Damage Repair (U.S. and Canada)
If the vehicle is involved in a collision and it is damaged, have the damage
repaired by a qualified technician using the proper equipment and quality replacement
parts. Poorly performed collision ...
Cleaning the Components
Use care when touching or cleaning the components such as the DVD player or the
discs.
Do not use DVD lens cleaners for DVD players because the lens of the DVD optics
can become contaminated by lub ...






