Cadillac Escalade: If a Crash Occurs - Collision Damage Repair (U.S. and Canada) - Customer Information - Customer Information - Cadillac Escalade Owner's ManualCadillac Escalade: If a Crash Occurs

If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of.

Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer.

Give only the necessary information to police and other parties involved in the crash.

For emergency towing see Roadside Service (U.S. and Canada)   or Roadside Service (Mexico)  .

Gather the following information:

  • Driver name, address, and telephone number.
  • Driver license number.
  • Owner name, address, and telephone number.
  • Vehicle license plate number.
  • Vehicle make, model, and model year.
  • Vehicle Identification Number (VIN).
  • Insurance company and policy number.
  • General description of the damage to the other vehicle.

Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section.

If the airbag has inflated, see What Will You See after an Airbag Inflates?  .

    Insuring the Vehicle
    Protect your investment in the GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms ...

    Service Publications Ordering Information
    Service Manuals Service Manuals have the diagnosis and repair information on the engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulleti ...

    See also:

    Removing the spare wheel
    WARNING Remove the spare wheel prior to jacking the vehicle, to avoid destabilizing the vehicle when raised. The spare wheel is heavy and if handled incorrectly may cause injury. Use extreme ...

    Body Component Lubrication
    Lubricate all key lock cylinders, hood hinges, liftgate hinges, and steel fuel door hinge unless the components are plastic. Applying silicone grease on weatherstrips with a clean cloth will make th ...

    Entry by town
    If a town name is entered first, the points of interest listed will be restricted to that town. 1. From the Input POI Name screen, touch Town. 2. Enter the town name required. 3. Touch List to di ...