Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Avoiding collision and rollover
WARNING
Failure to operate this vehicle in a safe and
prudent manner may result in loss of control
or an accident.
Be alert and drive defensively at all times.
Obey all traffic regulations. ...
Adjustable Throttle and Brake Pedal
The vehicle has adjustable throttle and brake pedals that allow you to change
their positions.
The feature will not operate when the vehicle is in R (Reverse) or while using
the cruise control.
...
Using Softkeys to Control a USB Storage Device or iPod
The five softkeys below the radio display are used to control the functions listed
below.
To use the softkeys:
1. Press the first or fifth softkey below the radio display to display the functions ...
