Cadillac Escalade: Customer Assistance Offices (Mexico)
To contact the Customer Assistance Center (CAC), use the phone numbers listed in this section. Customer assistance is available Monday through Friday, 08:00 to 20:00 hours, and Saturdays from 08:00 to 15:00 hours.
All e-mail inquiries to the Customer Assistance Center (CAC) should be sent to: cac.cadillac@gm.com.
Mexico
From Mexico City
5329-0816
From Other Mexico Locations
01-800-466-0816
United States and Canada
1-866-466-8195
Costa Rica
00-800-052-1005
Guatemala
1-800-999-5252
Panama
00-800-052-0001
Dominican Republic
1-888-751-5301
El Salvador
800-6273
Honduras
800-0122-6101
Customer Assistance Offices (U.S. and Canada)
Cadillac encourages customers to call the toll-free number for assistance. However,
if a customer wishes to write or e-mail Cadillac, the letter should be addressed
to:
United States
Cadillac Cust ...
Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada)
To assist customers who are deaf, hard of hearing, or speech-impaired and who
use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can com ...
See also:
Loss of Control
Skidding
There are three types of skids that correspond to the vehicle's three control
systems:
► Braking Skid — wheels are not rolling.
► Steering or Cornering Skid — too muc ...
Automatic Headlamp System
When it is dark enough outside, the automatic headlamp system turns on the headlamps
at the normal brightness, along with the taillamps, sidemarker, parking lamps, and
the instrument panel lights. T ...
High Intensity Discharge (HID) Lighting
WARNING
The low beam high intensity discharge lighting system operates at a very high
voltage. If you try to service any of the system components, you could be seriously
injured. Have your deal ...
